Since the time we have thought of STAR seller model, we have given utmost importance to one thing i.e Seller delight. To consolidate the same we have already rolled out features like Drop in Goal quantity, Next day shipping for matched return orders, Daily payouts, Abandoned Cart Recovery, Customer email lists etc.
Adding to these significant changes, we have made some additions to “Returns Dashboard”, for the campaigner to understand the effect of returns in payouts and the cash flow of the payments.
Returns Dashboard gives you the overview of the effects caused by returns in your payouts. Let’s have a look at the various tabs available on the dashboard.
The Homepage of Returns Dashboard looks like below when you click on the returns tab in your campaigner dashboard.
It gives you the overview of returns stocked in the warehouse campaign wise along with the 1-click relaunch button to make the relaunch easy.
There are five separate tabs to understand the nuances of returns
Returns in stock: As the name suggests, this tab gives you the overview of your total returns that are present in our warehouse.This is useful to plan your returns reuse according to the available stocks.
Returns Dispatched: This tab gives you the overview of return products which are dispatched as a reuse and the delivery status of that reused product.
Returns Adjustments: This Tab gives you the overview of adjustments in payouts that happened due to returned products.
The “Total payable amount” in this tab indicates the amount that is payable to MDS from campaigner’s side due to returns. This tab gets updated every first week of the month and this gives you the logic behind deductions from payouts.
The sum of all the Debit amounts is the total payable amount. In the Invoice ID of the amounts, you can see there are certain codes likes RD, RR, LT.
RD is the invoice ID generated for Returns Deduction.
RR is the invoice ID generated for Returns Reuse and this would come under Credit amount
LT is the invoice ID generated for Items which are Lost in Transit i.e Lost when returning to warehouse from buyer and this also would come under Credit amount.
Returns Invoice Settlements: This Tab gives you the overview of the invoices of the settlements that happen due to returns or simply the statement of deductions in the payouts.
The total settled amount is the amount that is deducted from the payouts due to returns and the remaining payable amount is the remaining amount that is to be paid by the campaigner to MDS.
Credit Adjustments: This Tab gives you the overview of payments to be made to campaigner after all the settlement of deductions from returns.This Tab gets activated once the remaining payable amount becomes zero and the amount that is to be paid to the campaigner after all the returns deductions, reuses and Lost in Transits; is generated as Credit Invoice.
We are working on simplifying the Returns Dashboard, so expect more changes to this dashboard which will enable you to understand the cash flow very easily.Hopefully, this would ease out your returns management and therefore your profitability from our platform.